Each engagement is defined in a written proposal describing deliverables, timelines and fees. In case of any conflict between these Terms and the proposal, the proposal prevails for that specific engagement.
Fees, taxes, milestones and payment methods are set out in the proposal and processed under our Payment Policy. Late payments beyond thirty days attract 1.5% per month simple interest on the outstanding amount.
Intellectual property in the final delivered work transfers to the client upon full payment. Working files, drafts, unused concepts and any pre-existing frameworks or methodologies used by Ragi.design remain with Ragi Media Pvt Ltd.
Third-party fonts, stock imagery, plugins and software used in the delivered work are licensed to the client under the respective vendor terms. The client is responsible for any renewals or usage extensions.
Both parties agree to keep non-public information shared during the engagement confidential and to use it only for the purposes of the engagement.
Unless an NDA is in force, Ragi.design may reference the delivered work in its public portfolio, case studies, awards submissions and marketing. Confidentiality clauses in the proposal always prevail.
We provide services with professional skill and care. Our aggregate liability under any engagement is limited to the total fees actually received under that engagement in the twelve months preceding the claim. Neither party is liable for indirect, incidental or consequential damages.
Governed by our Cancellation Policy and Refund Policy.
Neither party is liable for delays or non-performance caused by events beyond reasonable control — including natural disasters, government action, war, epidemics and infrastructure outages.
These Terms are governed by the laws of India. Disputes are subject to the exclusive jurisdiction of the courts at Bengaluru, Karnataka. Where a dispute cannot be resolved amicably within thirty days, either party may refer it to arbitration under the Arbitration and Conciliation Act, 1996, seat Bengaluru, sole arbitrator.
We may update these Terms from time to time. The 'Effective' date at the top of this page reflects the most recent update. Material changes to an active engagement will always be re-agreed in writing.